Amid growing online concerns that a hacker may have gained access to parts of its systems, Remita seems to have dismissed the incident by its general silence, but yet alerted its customers and partners as required by standard regulation. In a sighted email, it asked its banking partners to regenerate API credentials and update integrations, while maintaining that its core payment infrastructure remains unaffected.
The company, in the communication, which may be concluded as tacit acknowledgement, said, “The incident is limited to unauthorised access to certain non-financial data and has no impact on payment systems or transactions,” adding that “all payment infrastructure, including bank integrations and APIs, remains fully secure and operational.”
In the same email, Remita maintained that it detected the issue early and activated a coordinated response involving internal teams and independent cybersecurity experts.
A similar message was also communicated directly to users via a notice on its platform, where the company confirmed that the incident had been “identified and contained,” with no indication of any impact on transactions and that “measures were ongoing to protect customer information.”
Industry-wide, financial institutions have recently faced heightened cybersecurity threats, with the Central Bank of Nigeria advising organisations to strengthen their systems and conduct comprehensive risk assessments.
Checks across the platform indicate that regular transaction processing continued uninterrupted. The company maintains that there has been no “compromise of financial data, customer funds, or transaction integrity”, but warned that customers should “remain alert for any suspicious messages, emails, or calls requesting your personal information.”