Ikeja Electric Distribution Company (IKEDC) Plc said on Wednesday blamed inability of customers to complete online Know Your Customer, KYC as hindering smooth deployment of meters.
So far only some 24,000 customers have been metered under the National Mass Metering Programme (NNMP) of the Federal Government flagged off in October 2020.
Felix Ofulue, Head, Corporate Communications, IKEDC, who gave the figure at a news conference on Wednesday, March 31, in Ikeja, said that 106,701 customers of the electricity distribution company had been scheduled to be installed with free prepaid meters under phase zero of the NMMP.
Ofulue, blamed the present situation on the slow pace of registration by its unmetered customers for the NMMP.
According to him, only 57 per cent of customers have so far completed the mandatory Know Your Customer (KYC) online application.
“The challenge we are having is that people are not going online to register. Only 57 per cent have done their KYC and some are even saying they don’t want meters.
“There is also the issue of separation of accounts by customers; which involves the installation of their electrical connection to the required standard before they can be issued meters.
“Some of them have refused to do that and we cannot issue one meter for instance for five flats; because it can easily get damaged.
“All those who are yet to register are enjoined to visit map.Ikejaelectric.com to complete their registration as soon as possible,” he said.
Ofulue said that without their registration, the IKEDC would not be able to get more allocation under the next phase of the programme.
He also said that the plan to bridge the metering gap in the country had been given a boost; with the $500 million funds from the World Bank.
He therefore advised customers to desist from attacking employees of the DisCo carrying out their official duties; warning that those involved would be prosecuted.
He urged the customers to help the DisCo to protect its electrical installations from vandals and also energy thieves; through its recently inaugurated whistleblower programme.