Eko Electricity Distribution Company (EKEDC) has flagged off activities for the 2021 Customer Service week celebration.
Included as part of the event are quiz and competition for secondary schools in the state.
The Company in a statement by its General Manager, Corporate Communications, Godwin Idemudia, disclosed that the week-long event has been designed to reflect the theme of this year’s celebration which is Power of Service.
He noted that this year’s customer service week is very significant because it celebrates the resilience, strength, and tenacity of customer service
Speaking on the event, EKEDC’s Chief Legal Officer, Wola Joseph who supervises Customer Service stated that “this year, we are delighted to celebrate our customer service officers, who have helped to sustain the culture of service excellence and ensure no interruption in the delivery of quality service to our customers and stakeholders.
The week-long activity commenced on Monday, October 4, with the Appreciation Day, designed to celebrate the EKEDC’s workforce and its customers for their commitment and support to the company’s overall growth and improved service delivery. Tuesday, October 5, is the Sensitisation Day for customers on the appropriate channels of enquiries and complaints for prompt resolution.
On Wednesday, October 6, the team will embark on Corporate Social Responsibility (CSR) to schools within its distribution