Dana Air has tendered apology to its customers over the disruption of their flights on different routes on Thursday , Friday and Saturday.
The airline in statement by its media and Communications Manager Kingsley Ezenwa said some of the airline’s scheduled flights were disrupted due to nose steering lock on one of its Abuja to Lagos flight which also made the airline to ground the aircraft in line with its strict safety standards.
“On Thursday July 11 2019, one of our Lagos Abuja flight developed a nose wheel issue issue upon Landing in Abuja and after a thorough assessment by our team of engineers, we decided to ground the aircraft in line with our strict stance on safety.
Although a nose steering lock is not a defect but a mechanism to prevent damage on steering cylinder and torque link during the nose wheel turning greater than 82 (+/- 2) degrees.
We sincerely wish to apologize to our guest for the delays occasioned by this incident and to also assure them that their safety comes first before any consideration in our daily operations. ” Ezenwa said in the statement.
The said aircraft has however been flown to Lagos for our engineers to conduct full scale checks.
In the interim, the airline has made proper arrangements with its partner airlines to ferry guests to their various destinations together with other serviceable aircraft in its fleet.
He reassured guests that their safety and comfort will remain a top priority in Its operations and compensations will be communicated to the affected guests.