Yemisi Izuora
Eko Electricity Distribution Company has acquired fifteen brand new pick up vans to beef up its vehicular fleet.
Speaking while unveiling the new vehicles at the Corporate Office of the Company in Marina, Lagos, the Managing Director, Engr. Oladele Amoda said the acquisition of the vehicles was in pursuit of the company’s drive towards continuous satisfactory service delivery and general operational efficiency.
He said the company will be deployed to strategic operational units of the company for quick response to technical faults clearing, billing issues and customer complaints.
Speaking further, the Eko Disco MD said, the beef up of the company’s vehicular holding was a continuous exercise adding that the fifteen vehicles being unveiled were the first phase of the vehicle acquisition programme.
Engr. Amoda further stated that in order to ensure constant interaction with customers, help lines through which customer’s reach the customer care unit on any issue have been inscribed on all the vehicles.
He also used the occasion to appeal to customers of the company to please bear with what he described as not too satisfactory state of power supply in areas under the jurisdiction of the company. According to him, the company was not unaware of the plight of its customers as regards inadequate power supply. The situation he further expatiated was not limited to Eko Disco coverage area alone.
Engr. Amoda then assured the company’s customers that efforts by Eko Disco to seek alternative source of power supply through embedded generation would soon start yielding positive fruits.
Meanwhile the management of the company has decried the spate of violent attacks on its workers on their lawful duties by some people claiming to be protesting against poor state of power supply in their communities.
A release by the company’s Head of Corporate Communication, Mr. Godwin Idemudia said poor power supply can never be a plausible excuse for anybody to take the law into his hand and unleash violence on workers on their lawful duties.
According to the release rather than resorting to acts of vandalism on its staff and property, the company expected any customer having complaint regarding the company’s operations to exercise his right to lodge complaint through lawful avenues.
The lawful avenues were listed by the release as contacting the customer care centre either on phone or online, putting such complaint in black and white or coming directly to any of the operational units of the company to lodge the complaint.
The statement warned perpetrators of what was described as ‘the criminal and barbaric act’ to desist from such adding that the company would not fold its hands and watch its workers being attacked on the guise of poor power supply.
The full weight of the law, the statement concluded, would be brought on anybody caught perpetrating violence either directly or indirectly against workers and other interests of the company.