Yemisi Izuora
Fidelity Bank’s leadership in digital innovation and public sector collaboration has once again been spotlighted as the tier-one lender was honoured at the Comptroller General of Customs Award Night 2025.
At the ceremony, which took place at the Transcorp Hilton Hotel Grand Ballroom, Abuja, on Friday, 21 November 2025, Fidelity Bank was presented with a prestigious award by the Nigeria Customs Service (NCS) for being the first bank to successfully process Customs Duty and the Pre-Arrival Assessment Report (PAAR) on the Unified Customs Management System (UCMS).
The award, presented under the leadership of the Comptroller General of Customs, Bashir Adeniyi (MFR), serves as a formal recognition of the bank’s “Distinctive Performance and Commitment to the Ideals and Vision of the Nigeria Customs Service.”
Receiving the award on behalf of the bank, the Executive Director, FCT & North, Mr. Sufiyanu Garba, stated, “This award is a testament to our commitment to operational excellence and our resolve to support the digital transformation of Nigeria’s trade and customs ecosystem. We are proud to be at the forefront of this historic milestone and remain dedicated to delivering innovative solutions that drive Nigeria’s economic development.”
The bank’s quick adoption of the UCMS stems from its vision for a truly seamless and borderless African trade. Earlier this year, the bank officially launched the Pan-African Payment and Settlement System (PAPSS), following a successful onboarding and over N46 billion in early transactions. PAPSS enables instant, local currency cross-border payments across Africa, particularly benefiting SMEs. By integrating PAPSS into its core operations, Fidelity Bank continues to dismantle trade barriers, empower businesses, and expand its impact across the continent.
This latest recognition by the Nigeria Customs Service adds to Fidelity Bank’s impressive streak of achievements in 2025, including its double win as “Best Bank for Export & Trade Finance” and “Most Innovative Bank of the Year” at the BusinessDay Bank and Other Financial Institutions’ (BAFI) Awards. These accolades underscore the bank’s commitment to empowering businesses, driving innovation, and supporting Nigeria’s economic advancement. The Comptroller General of Customs Award further affirms Fidelity Bank’s pivotal role in modernizing trade processes and aligning with the Federal Government’s digital transformation agenda.
Ranked among the best banks in Nigeria, Fidelity Bank Plc is a full-fledged Commercial Deposit Money Bank serving over 9.1 million customers through digital banking channels, its 255 business offices in Nigeria and United Kingdom subsidiary, FidBank UK Limited.
The Bank is a recipient of multiple local and international Awards, including the 2024 Excellence in Digital Transformation & MSME Banking Award by BusinessDay Banks and Financial Institutions (BAFI) Awards; the 2024 Most Innovative Mobile Banking Application award for its Fidelity Mobile App by Global Business Outlook, and the 2024 Most Innovative Investment Banking Service Provider award by Global Brands Magazine. Additionally, the Bank was recognized as the Best Bank for SMEs in Nigeria by the Euromoney Awards for Excellence and as the Export Financing Bank of the Year by the BusinessDay Banks and Financial Institutions (BAFI) Awards.