Yemisi Izuora
The First Bank has said all its payment channels are running uninterrupted as it urged customers and public to disregard a misleading report circulating in the media regarding a system upgrade at the Bank.
The Bank said the message which was incorrectly interpreted and reported was sent to, and intended for its vendors only and focused on transitioning from its current I-Supplier Platform (our automated platform that connects us to suppliers) to a new Cloud-based Supplier Platform (worldclass platform for managing suppliers), to enable additional capabilities and benefits for our vendors.
“Please be informed that no system upgrade is currently underway, and all our customer applications are fully operational. We are not experiencing disruption to our services, and our banking systems, customer transactions, channels, etc, will not be affected by the enhanced supplier platform.
“Rest assured that our commitment to seamless service delivery remains unwavering as you continue to enjoy uninterrupted access to our services.” said the Bank.