IEI-Anchor Pensions Managers Limited, a leading Pension Fund Administrator (PFA), is to set up a customer service Unit, for customers proper documentations and to ensure that its customers take advantage of the transfer window project being put together by the National Pension Commission (PenCom).
The Managing Director of the firm, Glory Etaduovie disclosed this at the 2018 Annual General Meeting (AGM) of the National Association of Insurance and Pension Correspondents (NAIPCO) held in Lagos.
The customer service unit, according to the firm, was a strategy designed to provide an opportunity for intimate interaction with the firm’s customers to ensure that all customers are captured in preparation for the exercise.
Giving an insight on how the customer service unit works, he said that the firm takes time to visit its customers office on appointment to interact with them, take their details as well as solve whatever biometric issues they might have.
He further assured that the firm has resolve to increase its Assets Under Management (AUM) to N100 billion by this time next year
According to him, the firm has put in place strategic measures that would position it to achieve the feat adding that come end of 2018, it’s AUM would exceed N90 billion.
Etaduovie pointed that IEI-Anchor Pensions AUM exceeded N80 billion at the end of last month.
He advocated creating awareness on the relevance of pension scheme in the country through individual and collective efforts as paramount to economic growth.
Etaduovie opined that the Contributory Pension Scheme can help to solve a lot of funding problems in the economy and even address individual needs of the people.
“We need to create more awareness on the relevance of the pension scheme in the country through individual and collective efforts because the industry is responding to the social and critical needs both at micro and macro level. The increasing pension funds will create more capital for investment and infrastructure in the country.
“On the part of the government, a lot of infrastructural developments will take place. There will be room for long-term funding.”
Speaking on the new fund structure introduced in the sector, he opined that it would be of benefit to stakeholders.
According to him, the impact of the funds on the economy will help to provide the needed finance for firms; there will be growth potential; knowledge will be transferred and domiciled in the
Etaduovie equally assured that the scheme had multiple advantages for the stakeholders.