Yemisi Izuora
The United Bank for Africa Plc, UBA, has unveiled a brand new mobile banking application with many user friendly features.
UBA’s head of digital banking, Dr. Adeyinka Adedeji, said the new App is a demonstration of the banks commitment to deliver superior and innovative banking solutions to its customers.
He listed the features of the App to include a more interactive, user friendly interface, ATM/branch locator for easy access to the bank’s touch-points, easier airtime top up via direct selection of contacts from the phone address book, auto reminder for bill payments and recurrent transfers.
Adedeji also said the new mobile App which comes with the biometric log-in feature for secure, personalized access is now available for download on Apple and Google Play App Stores.
“The UBA Mobile Banking App has been tailor-made to enhance ease of banking by enabling customers to carry out their transactions without visiting a branch,” he said.
He further stated that the app has fewer clicks, thereby allowing easier navigation and faster transactions.
He said customers using the one time password (OTP) can perform transactions of up to N200, 000.
Adedeji added that the bank had introduced a round the clock live chat platform to the app in a bid to maintain a closer relationship with its customers.
In his remarks the bank’s group managing director/chief executive officer, Mr. Kennedy Uzoka, expressed delight with the launch of the new mobile app.
“UBA’s new Mobile Banking App demonstrates our resolve to provide unparalleled experience across all its channels. It is in line with UBA’s vision to dominate Africa’s digital banking space,” he said.
UBA is a leading Pan-African financial institution, offering banking services to more than 14 million customers across over 1,000 business offices and customer touch points in 19 African countries.
With presence in New York, London and Paris, the bank is connecting people and businesses across Africa through retail, commercial and corporate banking, innovative cross border payments and remittances, trade finance and ancillary banking services.